Top Hotel Management Software Providers According to FeaturedCustomers Fall 2021 Guest Success Report Rankings | New


SUNRISE, Florida, October 5, 2021 / PRNewswire-PRWeb / – Today FeaturedCustomers released the Fall 2021 Hotel Management Software Customer Success Report to give prospects a better idea of ​​which hotel management software would work best for their business based on actual customer references.

The highest rated vendors in the Fall 2021 Hotel Management Software Customer Success Report are:

Market Leaders – ALICE, Cloudbeds, Guestline, Hotelogix, innRoad, Little Hotelier, Mews, NewBook ​​and SkyTouch received the highest market leader award. Market leaders are suppliers with a substantial customer base and market share. Market leaders have the highest ratio of customer referral content, content quality score, and social media presence relative to company size.

Top Performers – Clock Software, eZee Technosys, Frontdesk Anywhere, InnQuest, MSI Solutions, mycloud Hospitality, ResNexus, Resort Data Processing and RoomKeyPMS received the “Top Performer” award. Top Performers are suppliers with a significant market presence and enough customer reference content to validate their vision. Top Performers products are highly rated by its customers, but have not reached the customer base and scale of a market leader relative to the size of the company.

Rising Stars – GraceSoft, Hotel Perfect, Mingus Software, OpenHotel and Skyware Hospitality Solutions received the “Rising Star” honor. Rising stars are vendors who do not have the market presence of market leaders or top performers, but understand where the market is going and have disruptive technology. Rising stars have been around long enough to create momentum and a minimal amount of customer referral content as well as a growing social presence.

About the Hotel Management Software Customer Success Report:

The Customer Success Report is based on over 1,200 pieces of verified customer reference content. A vendor’s overall customer success score is achieved through a weighted average of their content, market presence, and business scores. Of the vendors listed in the FeaturedCustomers Hotel Management Software category, 23 vendors met the minimum requirements to be considered for the Customer Success Report.

About Featured Customers:

FeaturedCustomers, the world’s only customer referral platform for B2B business software and services, helps potential B2B buyers find and discover business software and services with industry-validated customer reference content. supplier, such as customer testimonials, success stories, case studies, and customer videos. Every day, our platform helps influence the buying decisions of thousands of B2B buyers in the late stages of their buying cycle, from Fortune 500 companies to SMBs. For more information, visit their website.

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Media contact

Maggie Mei, Featured Customers, 888-763-8927, [email protected]

SOURCE Featured Customers

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